BOTTER Chatbot

For The Government & Public Sectors

Botter Government chatbot enables agencies to provide a unique customer experience for your citizens with various capabilities starting from collecting citizens feedback to facilitating their paperwork in different sectors such as public health sector and department of motor and many more providing them with 24/7 online support.

Build An Exceptional Government & Public Sectors Chatbot With BOTTER

According to Gartner "25 % of Customer Service Operations Will Use Virtual Customer Assistants by 2020" and decrease customer inquiry emails up to 50%


Citizens Inquiries

BOTTER e-gov chatbot engages with your citizens answering all their frequently asked questions in regards documents, public office location , numbers, operational hours and many more enhancing their overall citizen experience.

Public Self Services

Interact with your citizens in an interactive way helping them with all the self services provided by your e-gov portal, stimulating a public agent conversational chatbot providing them with a seamless experience and reducing the public sector operational costs.

E-Gov Requests

Botter e-gov chatbot provides your citizens with all the e-gov related documents and requirements. Botter also is built to answer all their FAQ in a conversational interactive way and assists them to submit their papers for any services offered any of the public sectors.

Immigration Services

Provide a seamless experience to your channels visitors by fullfilling various immigeration services such as evisas, issuing a passport, renewing a travel document and many more providing your tourists and citizens with an optimum experience

Public Health Services

Help and assist your patients with all the public documents they need and inform them with the nearest hospital/health provider in their are with the capability to optimize the chatbot to be special needs friendly using ASR/TTS.

Utilities Services

Let your citizens apply for new utility services and manage view and pay their bills and answer all their utility FAQ in a seamless human-like experience with botter chatbot.

Public Educational Services

Support your students with all the educational material, test scores, documents and many more in a unique personalized experience with a simple to use interactive chatbot experience.

National Driving Authority Self Services

Botter builds a chatbot that is capable of enabling your citizens to tax their vehicle, apply/renew licenses, view their driving license and many more greatly reducing your operational costs and increasing your citizen's experience.


Why BOTTER for your Enterprise

According to Forbes Insights “More than half (62%) of Middle Eastern executives believe AI is emerging rapidly in their industry  and about 88% of them believes that chatbots are essential to their digital transformation and to improve customer experience."

Onpremise & cloud Deployment

Capability to deploy the chatbot on premise or on your organization private cloud meeting all your organization security standards

Advanced Arabic NLP & NLU

Leveraging the power of Arabic NLP and NLU technologies, our STEMMER solution has decreased the chatbot time to market by 75% and increasing the word spotting accuracy by 13%

Various Integration Points

otter come with various Pre-built API's to integrate with your CRM platforms and other channels to fully utilize the data and enhance your organization performance

Analytics and Reports

View & export reports at the palm of your hands with all the essential insights numbers of active users, time record, active sessions and many more

Swiftly Build, design and deploy an enterprise-grade

chatbot with BOTTER

Drive your organizations' digital transformation and build your own enterprise chatbot now